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Picnic Shelters – Customer Satisfaction Survey

Your Feedback Matters

Your satisfaction is important to us, and we’d like to hear about your booking experience for a Picnic Shelter. Please take a moment to share your thoughts on how we can enhance our services. Your feedback will help us improve and provide you with even better experiences in the future. Thank you for choosing our park facility, and we look forward to hearing from you.

Picnic Shelters - Customer Satisfaction Survey

Which Picnic Shelter did you rent? (You can type your response here or use the drop-down menu below.)

Which Picnic Shelter did you rent?

How would you rate the customer service experience you received from Montgomery Parks Staff during the reservation process?

Excellent

Good

Average

Poor

How would you rate the level of ease to which you were able to reserve the Picnic Shelter online?

Excellent

Good

Average

Poor

N/A - Did not reserve online

Overall, how would you rate the Picnic Shelter as far as meeting your expectations?(Required)

Exceeded expectations

Met expectations

Did not meet expectations

If you selected "Did not meet expectations" in the previous question, please explain what could be changed in order to meet your expectations.

How convenient was the Picnic Shelter's location for you?(Required)

Very convenient

Moderately convenient

Slightly convenient

Not at all convenient

If you selected "Not at all convenient" in the previous question, what is your location? In addition, please feel free to share any additional feedback below so that we can improve our Picnic Shelters, amenities, and services. Please explain what could be changed in order to meet your expectations.

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Permits & Rentals
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2425 Reedie Drive, 12th Floor
Wheaton, MD 20902

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