THE CUSTOMER SERVICE CENTER WILL BE CLOSED On Wednesday February 25, 2015 for staff training.  We will re-open on Thursday February 26, 2015 at 8:30am.  Please submit your question or request below and we will respond the following business day. 

If this is an emergency, please call Park Police at 301-949-3010.
To Report a Problem or Ask a Question, fill out the form below or contact us by phone or e-mail.

I've reported a dangerous or downed tree to Montgomery Parks. Now what happens?
Once you report a dangerous or downed tree to Montgomery Parks, the Montgomery Parks Service Center will send you an e-mail with a work request number that you can reference throughout the process. Once the work request number is issued, an inspector from our Arboriculture Section will visit the affected site and inspect the tree and location. It is a priority for Montgomery Parks to respond to your work-request, however our crews must prioritize work in order to address the most hazardous issues first. You may check on your work request by emailing or calling 301-670-8080.
Please note: Montgomery Parks is not responsible for the removal of debris from private property.

The Arboriculture Section of the Montgomery Parks Department has a duty to inspect and mitigate risks associated with trees located on park property; especially, in and around amenities or areas where we invite the public. In compliance with existing Maryland state laws it is not our duty to provide courtesy removal of trees and debris from private property. Providing this service would tax our fiscal and human resources to a degree that would hamper our ability to inspect and maintain trees growing on Park property to levels that meet our own expectations.

Report a Problem

To report tree related concerns, maintenance issue, or problem in a park:
Form: Fill out the form below.
Call us:
Email us:
A staff member will respond to your request within one business day.

Ask a Question

Click for Frequently Asked Questions
To get information about M-NCPPC, Montgomery Parks' facilities, programs, and more:
Form: Fill out the form below.
Call us: 301-495-2595
Email us:
A staff member will respond to your request within two business days.